In a small or growing business, wearing multiple hats is standard. You’re not only the founder, but maybe also the strategist, the marketer, and the customer service team. More often than not, you’re also the one making financial decisions. While stepping into the role of Chief Financial Officer for your business can seem daunting, with the right mindset and a few core strategies, you can apply CFO-level thinking to your operations without a full-time executive. As experienced outsourced CFOs, we have a few tips on how.

What Does “Thinking Like a CFO” Actually Mean?

CFOs don’t just keep the books in order, but interpret the numbers to inform smart decisions. Where bookkeepers record and an accountant reports, a CFO guides. Their primary role is to use financial insight to drive strategy.

Thinking like a CFO means trying to see the full financial picture, balancing short-term cash flow with long-term value and ensuring your decisions safeguard the future of your business. This means asking questions such as:

  • Are we pricing profitably?
  • Can we scale this model?
  • Where are we leaking cash or missing opportunities?
  • How healthy is our cash flow, and what could put it at risk?

Actionable CFO-Level Strategies for SMEs

Even if you don’t yet have a CFO on the team, these practical steps can elevate your financial approach.

  1. Understand Your Unit Economics

    Understand what it costs you to deliver each product or service, and how much profit you keep per sale. Knowing your gross margin isn’t optional; it’s essential for pricing, marketing spend, and scalability. Make sure you break down variable and fixed costs, and watch how changes in sales volume affect your margins.

  2. Forecast Cash Flow (Not Just Revenue)

    It’s common for growing businesses to focus on sales targets while ignoring the timing of cash in versus out. A CFO would build a cash flow forecast to help you navigate things like seasonal changes in demand, invoicing delays, and sudden costs.

  3. Build a Rolling Budget

    Traditional yearly budgets are fixed. A rolling budget is a financial plan that’s revisited monthly or quarterly, and continuously updated based on the latest financial results and changing business conditions. This approach can be more valuable to your strategy than a static annual budget because it allows you to adjust decisions in response to real-world changes, such as rising supplier costs or new revenue streams. While you can still maintain an annual budget, regularly comparing it against monthly or quarterly ‘actuals’ (your true financial performance) helps you keep forecasts accurate and up to date.

  4. Know When (and How) to Raise Capital

    Thinking like a CFO for a small or medium-sized business often means looking at ways to secure funding. If you’re planning to raise investments, you’ll need a clear pitch backed by solid financial models. Data to highlight for investors includes your revenue growth, profit margins, and customer acquisition cost vs lifetime value.

  5. Establish Financial KPIs

    CFOs monitor all key financial indicators. This goes beyond just revenue and includes metrics like:

    Gross Profit: Profit after subtracting the direct costs of producing goods/services

    Average Debtor Days: Time on average it takes your customers to pay you

    Cash Runway: How long you can operate at a loss before running out of money

    Net Promoter Score: A customer satisfaction metric measuring customer loyalty

    Choose KPIs that reflect your business model and growth stage. For example, average debtor days aren’t as relevant if you deal in instant transactions via an e-commerce website. Review these monthly with your leadership team, even if that’s just you and a spreadsheet for now!

When to Outsource Your CFO Responsibilities

While adopting CFO-level thinking early is a major advantage, there comes a point when DIY finance hits its limits. When you need help with your business’s financial strategy, hiring an experienced CFO is a wise investment. However, for many business owners, the cost and commitment of staffing a full-time executive can be a deterrent to seeking help. That’s where outsourced or fractional CFOs come in, offering expert financial guidance without the burden of a full-time engagement.

Consider outsourcing financial leadership for ongoing part-time support when:

  • You’re scaling quickly and need better financial systems.
  • You’re preparing for funding, a merger, or acquisition.
  • Your cash flow is unpredictable and you need expert insight to adapt.
  • You want to confidently make data-backed decisions.

If any of these scenarios sound familiar, there are so many ways an outsourced CFO can benefit your business — but most importantly, you get personalised expert-level financial strategy with a degree of flexibility that suits a new or growing business.

You don’t need a CFO title to think like one. By sharpening your financial awareness and incorporating strategic habits into your operations, you set your business up to succeed. And when you do bring a CFO on board, you’ll be ready to speak their language and get even more value from the collaboration. Interested in exploring a CFO partnership with The Co.? We’d love to hear from you.

WE’D LOVE TO WORK WITH YOU

If you’re interested in hiring a business advisor or financial team, we’d love to hear from you. Get in touch with our Melbourne-based team today.

Get in touch

 

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Peter Mercuri

Founder and Managing Director

pmercuri@theco.com.au

BIO

Peter has always been results-driven with a passion for helping businesses grow. This passion is part of what makes The Co. stand out as an accounting firm.

Peter is a modern and dynamic thinker looking to break the mould of the stereotypical accounting persona. He is particularly skilled and experienced in the areas of tax planning and business strategies.

Peter lived and worked in London in 2009, where he witnessed a slump in the market. He worked as an international financial controller for a multinational engineering company, consequently gaining vast finance and management experience. Peter then returned to Australia and set up The Co. Accountants in the Melbourne CBD, working in the capacity of Director. He dedicates his time advising clients and businesses on how to achieve their goals.

Peter assists clients through effective strategic implementation and by ensuring they are guided through the process with a hands-on approach. It is not often that you’ll find Peter at the office behind his desk. He recognises that to gain a real perspective of a client’s business and provide sound advice, he needs to be on the front line and fully engaging in the workings of your company.

When you can peel him away from work, Peter loves spending time with his family, especially around the table with great food, or socialising with friends at the local brewery. He loves having a good laugh because, otherwise, life is little too serious.

Education

  • Deakin University, Melbourne
  • CA Qualifications

Areas of Expertise

  • Healthcare
  • Manufacturing
  • Hospitality
  • Construction
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Tim McColl

Partner

tmccoll@theco.com.au

BIO

Tim began his accounting career in his late teens, working full-time while completing his tertiary studies, then further completing his CA. He believes the most important strategy in life is the one you set for achieving your goals.

When partnering with clients, Tim has an honest and caring nature, helping them determine what they want to accomplish in their financial and business goals. A personalised, empathetic approach is a hallmark of Tim’s style.

Tim covers a broad range of clients, specialising in business tax and compliance advice. He prepares financial statements, helps clients manage their accounting systems and other routine business matters.

He is motivated by his clients’ success and finds great satisfaction in knowing his team contributed to this.

Education

  • Bachelor of Business RMIT
  • CA Qualified

Areas of Expertise

  • Healthcare
  • Manufacturing
  • Hospitality
  • Construction
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Khairil (CK) Choong

Business Services Manager

kchoong@theco.com.au

BIO

Khairil Choong (CK) is The Co’s Business Services Manager.

CK joined The Co. in June 2022 and brings with him over 25 years of professional experience from his work  in industries as diverse as  logistics, finance, manufacturing and retail. This broad experience has taught CK that success is always tied to delivering the optimal customer experience.

CK holds a Bachelor of Business (Accountancy) from RMIT and is a qualified accountant, having been awarded his CPA designation in 2009.

CK’s professional qualifications, when combined with his practice management responsibilities and unwavering customer focus create a unique synergy which helps ensures that The Co. is always operating at its best.

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Biljana Risteska

Manager

bristeska@theco.com.au

BIO

Biljana is an experienced public practice accountant with a passion for tax. She has had exposure to a vast variety of industries and clients, and particularly enjoys tax planning and accounting for smsfs. Her desire for continuous learning ensures clients are exposed to up-to-date tax advice.

In her spare time, she enjoys reading and doing crossword puzzles.

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Alicia Ong

Assistant Manager

aong@theco.com.au

BIO

Alicia is a Certified Public Accountant (CPA) with over 10 years of experience in public accounting. Throughout her career, she has been dedicated to providing exceptional financial services to individuals and businesses across a wide range of industries. With her personalized approach, Alicia ensures that each client receives tailored solutions to meet their specific needs and goals.

As a versatile team player, Alicia understands the various areas of financial management. Her knowledge spans across financial compliance, tax preparation and planning, SMSF compliance and audit, and audit review. She consistently demonstrates her ability to navigate complex financial regulations and deliver accurate and reliable results.

Beyond her professional pursuits, Alicia cherishes her time with family, friends, and beloved pets. She finds joy in exploring the vibrant city of Melbourne, indulging in its culinary delights, and embarking on new food adventures. Alicia’s dedication to both her work and personal life exemplifies her balanced and fulfilling approach to success.

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Mark Pannuzzo

Assistant Manager

mpannuzzo@theco.com.au

BIO

Mark is a meticulous senior accountant with a fierce attention to detail. He is a reliable professional with a demonstrated history of working within the tax advisory and business services industry. Mark has had exposure to a diverse range of clients operating predominantly within the construction, property development and professional services industries. Mark takes unequivocal care in his work/advice and aims to lead by example. With a progressive mindset and an inherent ability to manage, he will certainly always endeavour to yield a mutually advantageous outcome for his clients and the firm.

Outside of the office, Mark loves the game of golf and the St Kilda Football Club. He is also a self-proclaimed foodie and enjoys time in the kitchen with those closest to him.

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Zac Ibrhaim-McCarty

Assistant Manager

zibrhaimmccarty@theco.com.au

BIO

Zac is a Chartered Accountant specialising in resolving tax issues for business owners. With experience ranging from Australian subsidiaries of multinational organisations to sole traders and small enterprises, Zac excels in simplifying complex tax situations, making compliance and planning accessible and straightforward.

Known for a business-minded approach, Zac aligns financial practices with long-term business goals, helping clients develop tax-efficient strategies and manage compliance effectively. Dedicated to contributing to client success and growth, Zac brings both expertise and practicality to every engagement.

Outside of work, Zac enjoys playing basketball, taking the scenic route on the golf course and going out to enjoy a meal with family and friends, balancing professional dedication with personal passions.

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Paul Reed

Senior Accountant

preed@theco.com.au

BIO

Paul is an experienced taxation accountant who started at The Co. in early-2020. He has worked within several public practices and has good knowledge in the medical, retail and light industry areas.

Paul is always looking to assist clients and happy to go that ‘extra step’.

He is a keen football follower and likes to keep active, jogging and hiking both being favourite pastimes.

Education

  • Master of Accounting, Bachelor of Commerce
  • CA Qualified

Areas of Expertise

  • Medical
  • Retail
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Lucas Sa

Accountant

BIO

Lucas is an enthusiastic and motivated professional, with more than ten years of experience in financial and accounting processes, with a differentiated profile, able to offer efficient solutions in the finance and accounting fields. He has a strong ability to analyse problems, with excellent analytical qualities, able to understand and adjust work procedures, looking at maximum efficiency in the results. High capacity to prevent scenarios, which makes it easier to anticipate ideas for solving problems. Multitasking profile, being able to work simultaneously with several activities, maintaining excellence in the quality of the work provided.

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Karla da Cruz

Accountant

kdacruz@theco.com.au

BIO

Karla has over twelve years of experience in the accounting field as an accountant and tax analyst. With her solid analytical and process improvement abilities, Karla has experience working with a variety of clients and industries.

She is enthusiastic, enjoys the supportive team dynamic, is constantly eager to expand her expertise and take on responsibilities and challenges. She is currently working towards her CPA qualification.

She is most passionate about delivering top-notch services and cultivating long-lasting relationships with customers at The Co.

In her spare time, Karla likes socialising with friends and family, going camping for the day, playing video games, and playing the drums.

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Jackson Hurst

Accountant

jhurst@theco.com.au

BIO

Jackson is a dedicated and enthusiastic accountant with a growing foundation in the field. Known for his eagerness to learn and expand his knowledge, Jackson has quickly developed a keen understanding of financial principles and practices and brings a fresh perspective and a proactive attitude to the team. He has demonstrated a strong ability to adapt and excel in a dynamic work environment and his passion for continuous improvement and dedication to professional growth make him a valuable asset to the firm.

Outside of the office, Jackson enjoys camping and exploring the great outdoors. He is also a food enthusiast who loves discovering and indulging in delicious culinary experiences.

Let's work together

Our Melbourne CBD Accountants are passionate about understanding the true purpose behind your business. By marrying this insight with expert knowledge and support, we’re able to communicate much more than just the facts. At The Co. Accountants, we pride ourselves on becoming a reliable partner who is invested in the success of your business.

With a diverse mix of experts and industry-leading advisors, accessible when you need them, The Co. Accountants offers you world-class business accounting and financial planning services with local flair. As forerunners in the space, we provide our clients with an eclectic mix of offerings: from Book Keeping to Tax Compliance to Business Advisory to Outsourced CFO services, our full suite of services and multi-faceted approach means we ensure lasting change.

Remember, we’re not like the rest of the competition. We truly care about seeing our clients succeed. For us, it’s about much more than just great numbers. At The Co., we believe in building relationships that last while delivering exceptional results which set you apart from the competition. Together, this collective team spirit allows us to hone in on your challenges with a driving focus that provides maximum value to your business.